Time you have had to deal with a conflict situation
Please tell me about a time you have had to deal with a conflict situation?
How did you take into account the needs of the other
How did you ensure that the actions you took or proposed were fair?
How did you ensure that the other had an opportunity to express their views?
How did you ensure that you were consistent with your communication/ message?
How did you go about ensuring that the other felt they were being listened to?
How did you ensure your decision was fair?
Please tell me about a time when you have taken on a challenging task?
How did you know your efforts contributed to the organisations aim?
How did you ensure that what you were doing was both efficient and effective?
How did you deal with any obstacles?
How did you keep up with any organisational or external changes?
To what extent did others see you as a role model? How did you develop your self as a role model?
Please can you tell me about a time when you have helped a vulnerable person and why?
How did you treat others with respect, tolerance and compassion?
How did you seek to understand the other person(s) perspective, values or beliefs?
How did you remain calm?
How did you control your own emotions? Deal with any stress or pressure?
How did you go about understanding the other persons beliefs? Their values?
How did you ensure that your communication was clear and simple so it could be understood by others.
Please tell me about a time when you have worked collaboratively with others to resolve a problem?
How did you explain things to others to ensure they understood?
How did you invest time in building up a rapport?
How did you address any individual concerns?
How did you ensure you were transparent with those you collaborated with?
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