Operational Facility Management

Academy of Sport and Physical Activity

BSc Sport Business Management

MODULE TITLE: Operational Facility Management            MODULE CODE:  66-502891-CF

MODULE LEADER:  Chris Moriarty

 

Task: REPORT PART B: Simu-SportCentre Performance Report

First Sit

The primary aim of this assessment task is to present and analyse results from your Simu-SportCentre simulations, applying relevant concepts tools to help you make sense of performance data and identify areas for improvement.

For this assessment, you are required to complete a 1500 word report which includes the following:

 

1.    Based on data from the first simulation, analyse the performance of Simu-SportsCentre with regard to the original objectives set.

2.    In preparation for the second simulation:

·      Select relevant facility performance indicators and calculate scores for these performance indicators.

·      Benchmark Simu-SportCentre’s performance against your selected performance indicators using data from the first simulation, and discuss how benchmarking helped identify areas for improvement in the second simulation.

·      Evaluate your attempts to improve performance of Simu-SportsCentre in the second simulation.

 

The intended learning outcomes of this assessment task are to

1.              Utilise technology enhanced applications to make and justify decisions related to problem solving for sport facility management.

2.              Identify, explain and apply the key concepts and processes of facility performance management applied to the sport industry. 

3.              Communicate information, ideas and solutions in a professional written and graphical format appropriate to different audiences.

 

The assessment will be summatively assessed by the submission of a report

The assessment is worth 100% of the overall module grade.

 

Submission type:                                             Online (Blackboard)

Turnitin[1] used:                                                  Yes

Feedback method:                                          Inline

Feedback type:                                                 Inline

In-Module Retrieval (IMR)[2] available:   Yes

Non-Assessment[3] Requirements:            No

Word Length, Duration and Penalties

The word length/duration of this assessment, excluding references, is 1500 words. You must include a word count at the end of the assignment before the References list. Words included within tables within the main report count towards the word count.

1 grade point will be deducted for work which exceeds the word limit/duration by more than 10%.

Format

Your work must be submitted in Microsoft Word (*.doc or *.docx) format.

The task should include Module Title, Module Code, Name and Student Number (not your Student Login) in the ‘header’ at the top of the document. Standard presentation requirements (size 11 font, 1.5 line spacing, 2.5 cm margins) should be adhered to.

Handing-In Details

Please submit your assessment via

a) the online submission point on the module Blackboard site

AND

b) the Turnitin link on the Module Blackboard site

You will find both these links under the Assessment / Reassessment tab on the module Blackboard site.

Feedback will normally be available fifteen working days after the hand-in date. You will be notified when feedback becomes available.

 

Enquiries

Chris Moriarty c.moriarty@shu.ac.uk


 

Further Assessment Details

DESCRIPTION

 

Approx. 700 words:  Simulation 1 Analysis.

·         Intelligent, logical and clear consideration of performance data generated during the first simulation seminar.  Analysis includes consideration of which management objectives were or were not met.  Discussion interprets and explains performance (what is the data telling you about performance?) rather than just relating results.

 

Approx. 600 words:  Preparation for Simulation 2 :

·       Relevant sport facility performance indicators are adopted which provide clear, empirical evidence of the performance of the sports facility

·       Using results from Simulation 1, clear, accurate and comprehensive application of performance indicator benchmarking is demonstrated. Brief, highly analytical interpretation of benchmarking results is provided. Clear consideration is given as to how benchmarking results will inform decisions to be taken in Simulation 2

 

Approx. 200 words: Reflection on Performance and Improvements between Simulations 1 and 2

·         Using results from Simulation 2, clear and accurate benchmarking is applied and a comparison is provided of benchmarked performance between simulation 1 and simulation 2.  A brief, but incisive commentary is developed which reflects on performance achieved in Simulation 1 compared to Simulation 2.

 


 

Academy of Sport and Physical Activity Grade Descriptor - Level 6

Class

Category

General Characteristics

 

1st

(Exceptional)

Exceptional 1st

Exceptional breadth and depth of knowledge and understanding of the area of study, significantly beyond what has been taught in all areas; evidence of extensive and appropriate selection and critical synthesis of reading and research beyond the prescribed range, in both breadth and depth, to advance arguments; excellent communication; performance deemed to be beyond expectation. Work at publishable or commercial standard. The ability to make decisions and systematically carry out tasks with autonomy in unpredictable situations; exercise of initiative in the completion of practical tasks; exceptional leadership skills and evidence of personal responsibility in group contexts; creative flair; extremely well-developed problem-solving skills; the ability to carry out sustained critical reflection on practical work within the wider context of the industry. Exceeds expectations set by the industry context.

1st

(Excellent)

High 1st

Excellent knowledge and understanding of the area of study as the student is typically able to go beyond what has been taught (particularly for a mid/high 1st); evidence of extensive and appropriate selection and critical synthesis and analysis of reading and research beyond the prescribed range, to direct arguments; excellent communication; performance deemed beyond expectation of the level. The ability to make decisions and carry out tasks with a high level of autonomy; creative flair and the ability to (re)interpret predefined conventions to select and justify individual working practice; excellent problem-solving skills; accuracy and fluency; excellent command of skills appropriate to the task; the ability to reflect critically on practical work within the wider context of industry. Meets expectations set by the industry/employment context.

Mid 1st

Low 1st

2.1

(Very good)

High 2.1

Very good knowledge and understanding of the area of study as the student is typically able to relate facts/concepts together with some ability to apply to taught contexts; evidence of appropriate selection and critical evaluation of reading and research, some beyond the prescribed range, may rely on set sources to direct arguments; demonstrates autonomy in approach to learning; strong communication skills. Broadly autonomous completion of practical tasks; ability to adapt in response to change or unexpected experiences; decision making is very highly developed; a clear command of the skills relevant to the task; ability to reflect on practical work and set future goals within the wider context of industry. Adherence to standards set by the industry context.

Mid 2.1

Low 2.1

2.2

(Good)

High 2.2

Good knowledge and understanding of the area of study balanced towards the descriptive rather than critical or analytical; evidence of appropriate selection and evaluation of reading and research, some may be beyond the prescribed range, but generally reliant on set sources to direct arguments; communication shows clarity, but structure may not always be coherent. A confident approach to practical tasks; a solid grasp of the related processes, tools, technology; creativity in the completion of the task; proficiency is demonstrated by an accurate and well-coordinated performance; tasks are completed with a good level of independent thought and autonomy; an ability to reflect on practical work and set future goals. General adherence to standards set by the industry context.

Mid 2.2

Low 2.2

 

3rd

(Sufficient)

High 3rd

Knowledge and understanding sufficient to deal with terminology, basic facts and concepts but fails to make meaningful synthesis; some ability to select and evaluate reading and research however work may be more generally descriptive; general reliance on set sources to advance work; arguments may be weak or poorly constructed; presentation is generally competent but with some weaknesses. Competence in technical skills; tasks are completed with a degree of proficiency and confidence; tasks are completed with a sufficient level of independent thought; effective judgements have been made; evaluation and analysis of performance in practical tasks is evident. Errors in completion of the task; general adherence to appropriate conventions set by the industry context.

Mid 3rd

Low 3rd

 

 

FAIL

 

 

 

Borderline Fail

Insufficient knowledge and understanding of the subject and its underlying concepts; some ability to evaluate given reading and research however work is more generally descriptive; naively follows or may ignore set material in development of work; given brief may be only tangentially addressed or may ignore key aspects of the brief; communication shows limited clarity, poor presentation, structure may not be coherent. Practical tasks are attempted; skill displayed in some areas; there are a significant number of errors; a lack of proficiency in most areas; guidance may be needed to reproduce aspects of the task and apply learned skills. Tasks may be incomplete; failure to adhere to some of the conventions set by the industry context.

Mid Fail

Low Fail

Very Low Fail

No evidence of knowledge or understanding of the subject; no understanding of taught concepts, with facts being reproduced in a disjointed or decontextualised manner; ignores set material in development of work; fails to address the requirements of the brief; lacks basic communication skills. A general level of incompetency in practical tasks; an evident lack of practice; set tasks are not completed; few or no skills relating to tasks are evident. No adherence to conventions set by the industry context.

ZERO

Zero

Work not submitted, work of no merit, penalty in some misconduct cases.

 

THRESHOLD ASSESSMENT CRITERIA TO PASS (LOW THIRD) AND MID FIRST CLASS WORK

 

Grade

Criteria

Minimum pass

 

Mid 1st

Analysis of Simulation 1

You have provided some consideration of performance data generated during the first simulation seminar, but there are some areas which you have not discussed. There is a limited attempt to use additional insights from industry issues and trends to aid analysis.  You attempt to consider which objectives were or were not met, but this is incomplete.  You needed to provide more interpretation of performance rather than just relating results. 

 

 

You have provided an intelligent, logical and clear consideration of performance data generated during the first simulation seminar which brings to bear very good additional insights from industry issues and trends to aid analysis.  Your analysis includes a careful and intelligent consideration of which objectives were or were not met.  Discussion interprets performance rather than just relating results.

 

Preparation for Simulation 2

You have made a limited attempt to select and calculate relevant performance indicators. Benchmarking has been attempted, but there are errors in its application or the range of benchmarking that has been undertaken.  There is limited discussion of how benchmarking results informed decisions taken in the second simulation and there are some doubts as to your grasp of the concept of benchmarking and its role in helping deliver continuous improvement in sport facility operations. 

 

.

 

Clear, accurate and comprehensive application of performance indicators and benchmarking is demonstrated, and analytical interpretation of a high level is provided to illustrate how benchmarking information informed decisions taken in the second simulation.   You demonstrate an excellent understanding of the role of benchmarking in helping to deliver continuous improvement in sport facility operations.

 

Brief Reflection on Simulation 2 Results

Limited analysis of changes in results from first to second simulation seminar which lacks consideration of reasons for those changes in some areas

 

You provide a very clear analysis of changes in results from first to second simulation seminar with very insightful consideration of reasons for those changes.

 

References and Referencing

The APA referencing system has not been used and/or there are many errors in style.

 

An extensive and wide-ranging set references have been sourced and used appropriately. The APA referencing method has been used very precisely and there are very few errors in style

Presentation

Poor presentation that rarely adheres to the normal conventions of professional report writing. There are many spelling and punctuation errors, and the report is in an inappropriate format for the intended audience.

 

Clear, well composed written English, spelling and grammar throughout with very few or no mistakes. Report formatting is logical, clear and attractively presented. Sections and subsections are clearly differentiated with normal conventions of professional report writing and formatting adhered to.

 



[1] Turnitin is used by academic staff to ascertain whether cheating, as defined by the University assessment regulations, has taken place. It should also be used to evaluate your assignment for accidental plagiarism prior to the hand-in date

[2] In-module retrieval refers to a feature of a module s assessment design whereby if you achieve below 40 in an assessment task at the first attempt you are given an opportunity of reworking the assessment task for a capped mark of 40%

[3] It may be stipulated for some modules that you have to do something in order to undertake assessment on a module. Any assessment where these requirements are not fulfilled will not be classed as a valid attempt and will receive a mark of zero. Further details can be found later in this assessment brief