Modern businesses are constantly seeking out ways to gain competitive edge to gain appeal to their potential clients. This has prompted the adoption of various technologies to ease the process of doing business. Of the most prominent technology being adopted today, mobile payment methods stand out for delivering convenience and ensuring people still retain the element of safety while effortlessly accessing services anywhere across the globe (Peskett, 2018). However, despite their seeming appeal, there are major institutions and governments that are still pensive of adopting the mobile technology. This study will thus explore the various ways in which businesses can leverage on this information technology innovation to gain competitive advantage by delivering convenience to their clients.
It is estimated that they are more than 14 billion mobile devices in the world today. Most of these devices are equipped with various capabilities to facilitate intera...