[Solved] Experience Design and Management for Tourism, Hospitality and Events
The
Maasai Mara National Reserve, Kenya
1.
Introduction
This
is an individual portfolio of the Maasai Mara National Reserve (the Mara
hereafter) located in Kenya. I visited the Mara in August 2019 and enjoyed the
complete and stunning experience offered by this top tourist destination in
Africa. In this portfolio, I will provide a critical and evaluative account of
the design and experience management of the Mara by drawing upon the four
realms of experience (entertainment, educational, escapist, and aesthetic) as
proposed by Pine and Gilmore (1998).
The
Mara is located in Narok, south-west Kenya and is among Africa’s largest wild
reserves. Contiguous with the Serengeti National Park locate in Tanzania, the
Mara forms one of Africa’s most spectacular, diverse, and incredible ecosystems
and perhaps the world’s leading safari big game sight-seeing ecosystems. It is
famous for its diverse populations of wildlife, including lions, cheetahs,
African leopards, and African bush elephants, as well as the Great Migration
that is one of the seven wonders of the world. This individual portfolio will
provide a detailed analysis of the breath-taking experience offered by the Mara
with respect to the tourism industry.
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