Solved: SITXWHS003 – Implement and monitor work health and safety practices
Instructions to the Candidates This assessment is to be completed according to the instructions given below in this document. Should you not answer the tasks correctly, you will be given feedback on the results and gaps in knowledge. You will be entitled to one (1) resubmit in showing your competence with this unit. If you are not sure about any aspect of this assessment, please ask for clarification from your assessor. Please refer to the College re-submission and re-sit policy for more information. If you have questions and other concerns that may affect your performance in the Assessment, please inform the assessor immediately. Please read the Tasks carefully then complete all Tasks. To be deemed competent for this unit you must achieve a satisfactory result with tasks of this Assessment along with a satisfactory result for another Assessment. This is an Open book assessment which you will do in your own time but complete in the time designated by your assessor. Remember, that it must be your own work and if you use other sources then you must reference these appropriately Submitted document must follow the given criteria. Font must be Times New Roman, Font size need to be 12, line spacing must be Single line and Footer of submitted document must include Student ID, Student Name and Page Number. Document must be printed double sided. This is Individual Assessments. Once you have completed the assessment, please provide the Hard copy of the Assessments to your Trainer/ Assessor. Plagiarism is copying someone else’s work and submitting it as your own. Any Plagiarism will result in a mark of Not Satisfactory. SCCM uses Safe Assign Plagiarism Checker to check the originality of the student assessment. Student must be aware of and understand the SCCM’s policy on plagiarism and certify that this assignment is their own work, except where indicated by referencing, and that student have followed the good academic practices noted above.
Assessment Task 2: WHS project
Task summary
For this assessment, you are required to implement and monitor a range of WHS activities.
This assessment is to be completed in the simulated work environment in the RTO.
Required
- Access to textbooks and other learning materials
- Computer with Microsoft Office, a printer and internet access
- WHS information provided by state/territory regulator (RTO to include name of relevant regulator)
- WHS information at:
- The WHS Policies and Procedures from the training kitchen’s WHS Management System (WHSMS) and the kitchen’s hazard inspection checklist
- WHS Administration Policy and Procedure (real business or Blue Healer Café)
- WHS Action Plan
- Meeting Room Hazard Inspection Checklist
- Hazardous Incidents Register
- Risk Management Plan template
- WHS Management Report template
- WHS Training Report template
- RTO emergency evacuation information (posters or signs and procedures)
Timing
Your assessor will advise you of the due date of these submissions.
Submit
- WHS handouts x 3 (Activity 3)
- Hazard Inspection Checklist for meeting room (Activity 4)
- WHS Management Report (Activity 6)
- Risk Management Report (Activity 6)
- Updated WHS Action Plan (Activity 6)
- WHS Training Report (Activity 8)
- Completed hazard identification checklist for the kitchen (Activity 9)
- Hazardous Incidents register (Activity 9)
- WHS email report to owner.
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete further assessment to demonstrate competence.
Resubmission opportunities
You will be provided feedback on your performance by the assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you with written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Reassessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.
Assessment Task 2 Instructions as provided to students
Complete the following activities:
- Carefully read the following scenario
| You are to assume that you are the manager of a café or food business. If your training kitchen runs as an operating business (e.g. commercial café, catering or other food business) you are to use the actual policies and procedures, templates and forms of that business. If you are completing this assessment in an ordinary college training kitchen – then you are to make use of the Blue Healer Café documentation included in the student resources folder along with the WHS Policy and Procedures for the kitchen for this assessment. Some additional templates and forms have been included in the student resources folder, especially for the context of the classroom activities – but wherever possible it is advised that you use the actual forms and templates from the WHSMS of the training kitchen or business if possible. As the manager, it is your responsibility to implement and monitor the work health and safety practices of the employees (your classmates). |
- Review key documents from the WHSMS and set up folders
You now need to review some key documents as preparation for the next steps:- WHS Action Plan
- The relevant WHS Policy and Procedures for the kitchen
- WHS Administration Policy
- The evacuation plan including posters and signs
- Develop WHS informative handouts for staff
You are required to develop three health and safety information handouts, which are to be provided to, and discussed with, your team at a WHS briefing. Read the requirements for each of the handouts below and then conduct research using the Internet to identify the information needed for each of the handouts and include information from the kitchen’s WHS Policy and Procedures, and reference this as required in your handouts. The format and style for the handouts are as follows:- Create clear and concise one (1) page handouts using computer software. You can develop these in any program available to you such as Word, Publisher or other design program – but Word is fine for this purpose.
- Use simple and clear language that takes into account social and cultural diversity. For, example, use simple English and avoid colloquial language or slang.
- Use appropriately sized fonts and present well-formatted, grammatically correct information.
- Ensure that the handouts you create use the same layout, font, colours and style so they are consistent in their approach.
Handout 1: Legislation The purpose of this handout is to clearly and simply explain important information about legislation. Your handout should:- Explain the purpose of Work Health and Safety legislation, including the function of a WHS Act, WHS regulation and Code of Practice
- Provide an overview of WHS legislation including name of Act, regulations and examples of code of practice relevant to your state/territory.
- Outline key roles and responsibilities under WHS legislation.
- Include at least 3 references for further sources of useful information.
Handout 2: Identifying hazards and risk control in the café The purpose of this handout is to provide information about identifying hazards and risk control, and procedures for dealing with hazards in the environment. You should briefly explain the process of identifying hazards and risk control and provide 5 common examples of hazards that may occur in the kitchen environment based on data from your research about the most common ones Include information about how employees can complete an incident report and the investigation process undertaken by the business. Choose one of the common hazards that you have identified and include a simple step-by-step procedure for dealing with that hazard (risk control), using diagrams to illustrate each step where possible. Your handout should also address and explain the hierarchy of control and how it is to be used in the workplace.
Handout 3: WHS Consultation The purpose of this handout is to explain the requirements for WHS consultation under legislation and to indicate how the business communicates WHS legislation and consults with staff as indicated in the organisation’s WHS policy and procedure. You should also explain why it is important for a business to conduct WHS communication and consultation. Include the details of the college’s WHS representative or committee. - Conduct a hazard inspection of the meeting room
In the next activity step, you will run your WHS briefing session. In line with procedure, and as outlined in action item 6, you are required to conduct a hazard inspection using the relevant form from the WHSMS. Your assessor will set up the room prior to you conducting the inspection. Complete the checklist in full using a pen and make sure it is accurate and legible. You will also be required to record recommended corrective actions as well as future risk control measures. You will be assessed on whether you have correctly identified the hazards and suitable corrective actions and risk control measures. When you have identified a hazard, implement procedures to control the risks involved. Give a verbal commentary on what you are doing, so your assessor can follow the thinking behind your actions. In particular, your commentary should demonstrate how you are using the hierarchy of control to determine the best procedures to implement. Submit your completed HIC to the assessor prior to the next step. - Conduct a WHS briefing session and induction to the new WHSMS
It’s time to deliver your staff briefing. At the briefing you are required to:- Introduce and explain the WHS procedures and information on safe work practices for the kitchen including the location of policies, templates and forms as well as the location of the first aid kit onsite.
- Introduce and summarise the handouts you created and let staff know you will be emailing these out and they will also be located on the intranet as part of the WHSMS.
- Conduct a brief training session on correctly completing a hazard inspection checklist for the kitchen
- Speaking clearly and concisely
- Using non-verbal communication to assist with understanding
- Asking questions to identify required information
- Responding to questions as required
- Using active listening techniques to confirm your audience’s understanding
- WHS and Risk Management reporting
| Immediately after the meeting, write a management report for the owner outlining what took place at the meeting along with the training suggestions from staff and what you believe will be best to focus on immediately and for the future. Include the relevant data gathered from the meeting and identify any non-compliance with procedure and outline the actions you are going to take immediately to address this. Use the WHS Management Report template as a guide and complete all sections. Add these actions to the Action Plan with clear dates and time for this to proceed (consult with your assessor when this training can take place and use that date and time in your report). Ensure you also mark other items you have addressed as completed. Complete risk management reporting and risk assessment for the proposed training activities – current and future. Use Risk Management Plan template as a guide and complete all sections. Submit the following to your assessor: WHS Management Report Risk Management Plan Updated Action Plan File these documents in your WHS folder system on your device. |
- Conduct your training session
Run the training session as you have planned for in your action plan. While running this training, participate but also observe the following:- Staff adherence and compliance to the procedure
- How staff are reacting and if there is any need for additional training or changes to procedures or training
- The effectiveness of the WHS practice – are current practices ensuring the health, safety and security of all employees?
- Document your findings in a management training report
Complete a report on the outcomes of the training. In your report, identify:- Staff adherence and compliance to the procedure
- How staff reacted during the training and if there is any need for additional training or changes to procedures or training
- The effectiveness of the WHS practice – are current practices ensuring the health, safety and security of all employees?
- General feedback from staff and any issues they may have raised.
- At least one future improvement to the procedure you would like to make and your reasons for this.
- Address non-compliance
It has come to your attention that one of the staff members failed to complete hazard identification and reporting when he was the team leader for the first shift yesterday. On top of that, a hazardous incident did occur and the register was not completed either. One of the other staff members advised you about the matter later yesterday afternoon. Meet with the non-compliant staff member (your assessor) to discuss the issue and provide the necessary training. During the meeting, you will need to demonstrate effective communication skills including:- Speaking clearly and concisely
- Using non-verbal communication to assist with understanding
- Asking questions to identify required information
- Responding to questions as required
- Listen to the employee’s viewpoint
- Counsel the employee and let them know the severity of the situation
- Complete the required documentation with the employee demonstrating the correct process.
- Ensure the employee understands the procedure and the seriousness of the issue
- Completed hazard identification checklist for the kitchen
- Hazardous Incidents register
- Develop a solution for the deficiency and email the owner
Now that you have completed the counselling/training session and have new information, develop a solution for the deficiency and email this to the owner to have the changes implemented immediately. Make sure your email is warm and friendly but also professional. Submit the email or send it to your assessor. Save a copy in the WHS filing system on your device. - Show your assessor your WHS filing system
| Show your assessor your folder formats and all the files within the structure. |
Assessment Task 2 Checklist
| Student’s name: | |||
| Did the student: | Completed successfully? | Comments | |
| Yes | No | ||
| Explain WHS information to staff? | ☐ | ☐ | |
| Make WHS information available to staff? | ☐ | ☐ | |
| During the WHS briefing, demonstrate effective communication skills including: Speaking clearly and concisely Using non-verbal communication to assist with understanding Asking questions to identify required information Responding to questions as required Using active listening techniques to confirm understanding By paraphrasing information or feedback provided to confirm understanding | ☐ | ☐ | |
| Implement and monitor adherence to WHS procedures in the following areas: evacuation of staff and customers hazard identification and reporting risk assessment and reporting | ☐ | ☐ | |
| Coordinate consultative processes for the above three areas? | ☐ | ☐ | |
| Coordinate risk assessment, WHS training and maintain and store the relevant records for the three areas? | ☐ | ☐ | |
| Monitor the effectiveness of the WHS system by identifying adjustments and staff training needs? | ☐ | ☐ | |
| Demonstrate that their management practices align with state/territory guidelines and WHS legislation? | ☐ | ☐ | |
| Take prompt action to address non-compliance and discipline staff as necessary? | ☐ | ☐ | |
| Minimise use of printed materials and maximise electronic transmission and filing of all documents to reduce waste? | ☐ | ☐ | |
| Use data and reports to provide reliable and timely input into the management of workplace health, safety and security? | ☐ | ☐ | |
| Task outcome: | Satisfactory | Not satisfactory | |
| Assessor signature: | |||
| Assessor name: | |||
| Date: |
Final results record
| Student name: | |
| Assessor name: | |
| Date |
Final assessment results
| Task | Type | Result | ||
| Satisfactory | Unsatisfactory | Did not submit | ||
| Assessment Task 1 | Written questions | S | U | DNS |
| Assessment Task 2 | WHS project | S | U | DNS |
| Overall unit results | C | NYC |
Feedback
- My performance in this unit has been discussed and explained to me.
- I would like to appeal this assessment decision.
Student signature: Date:
- I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.
Assessor signature: Date: