Solved: BSBINM601 Manage knowledge and information
| Assessment Task Overview | |
| Task 1 1. Written questions You must correctly answer all questions. | You have 5 questions to do in this task. |
| Task 2: 2. Knowledge and information management project | 11 questions to do in this task |
Task 1:
Provide answers to all the questions below:
1. Describe at least two types of existing technology that can be used in knowledge and
information management.
2. Describe an emerging technology that can be used in knowledge and information management.
3. Explain all the following methods of analysis and their relevance to decision making. (50 words each)
a) correlation calculations
b) short to medium-term term and long-term trend analyses
c) probability assessment
d) regulation analyses
d) dynamic programming
e) linear programming
f) queuing theory
g) Simulation
h) transportation methodology
4. Outline three key features of management information systems and decision support systems
5. Explain how risk management plans can be used in making decisions about actions to be taken
for a business.
Task 2:
Complete the following activities:
1. Write a business expansion briefing report.
Briefing Report Template
King Edward VII College
Business expansion briefing report (template)
Introduction
Give the objectives of the report.
Business performance
Provide an analysis of the Profit and Loss Statements and Exception report for the 2015/16, 2016/17 and the 2017/8 financial years. This should include a review of the exception reports and whether they conflict with the information and assumptions in the business plan and if so any actions that need to be taken.
Financial forecast
Provide an overview of the forecasting process, key assumptions and parameters and relationship to business plan and external trends.
Forecast for 2019
Using trend analysis based on previous profit and loss amounts, data provided by Administration and Marketing, the forecasted sales and expenses and profit or loss for the upcoming two years are as follows.
Net sales
Total expenses
Profit or loss
Forecast for 2020
Net sales
Total expenses
Profit or loss
Staff feedback
Review the Staff Survey Results and identify any staffing issues which may impact the future growth.
Customer Feedback
Review the student feedback and identify any staffing issues which may impact the future growth.
Business problems and issues
Describe the main issues or potential problems that could challenge the success of the proposed business expansion.
VET Information
Identify at least two formal and two informal networks that can provide information.
These should include specialists and other relevant groups and individuals.
You should use information that you find at these sources to contribute to this document.
Trends analysis
Identify patterns and emerging trends and interpret causes and effects
Decision process
Describe the process that must be taken before a major investment is undertaken by the company.
Compliance
Describe the company’s organisational objectives and values that must be complied with.
Data storage and access options
Describe at least two options that would allow the College to store and access across all campuses.
Sensitivity analysis
Apply what if scenarios to available data storage and access options
Validity and reliability of source data
Describe how the data that you have used to arrive at the business options is both valid and reliable.
Risk Management
Identify at least five risks for the planned expansion and give at least three mitigating activities that could be undertaken.
2. Send an email to the Management Team (your assessor).
3. Meet with the Management Team
Purpose of the meeting:
Points of discussion:
Outcome of meeting
4. Open a free Drobox account.
You need to give step by step process of downloading drop box (you can watch YouTube video for it and then you can write step by step information r search on google how to download the dropbox)
5. Develop a Communication Plan
Samson Media
Communication and Education Plan (template)
| Audience | Key message | Delivery method | Frequency and duration of session (if applicable) | Location |
6. Develop an Information Management Policy and Procedures.
King Edward VII College(template)
Information Management Policy and Procedures
Purpose
Summarise the document’s objectives.
Writing Style
Give a brief description of an acceptable style of writing.
Standard Operating Environment
King Edward VII College’s standard operating environment (SOE) is Microsoft Windows.
Documentation should be produced using Microsoft Office 2011 or higher. This will ensure portability of files and consistency of operation.
Hyperlinks
Describe how hyperlinks work.
Templates
There is no single standard template for documents at King Edward VII College. Writers may use their own formats for documents as long as the following style guide is followed.
Note that all letters sent to external parties must be signed by the owner of King Edward VII College.
Data storage system
Describe the new system and how it should be used.
Data Security
As applies to the data storage system use.
Page Layout
Only A4 paper is to be used for King Edward VII College documents. The page margins must be as follows:
- All margins (left, right, top and bottom) 2.54cm
- Header or footer 1.27cm from margin line.
Headers and footers
Headers are used for all documents of more than one page. They contain the King Edward VII College logo, the title of the document and the title of the current section (if applicable).
Footers are used for all documents (except for letters and emails) and must contain the file name, the date and the page number.
Appearance
The standard font for all King Edward VII College documents is Arial 10pt with 1.15 spacing.
Headings should be bolded with Heading 1 in 14pt and Heading 2 in 12pt.
PowerPoint slides may be developed using any font or size.
Filing
All documents must be filed in the appropriate folder on King Edward VII College’s computer system.
Current folders are:
1. Administration
- Invoicing
- Correspondence
- Purchase orders
2. Marketing
- Flyers
- Special offers
- Customer correspondence
3. Staffing
- Staff files
- Human resources policies and procedures
- Newsletters (file by month)
4. General Policies and Procedures
- Record keeping policies and procedure
- Complaints handling policy and procedures
5. Registers
5.1 Equipment Register
5.2 Complaints and Feedback Register
If there is no relevant folder, staff should create a new folder. Folders must be labelled numerically as above. If there are changes to existing folders the above list should be updated with this policy and procedure and sent to staff.
Archiving folders
To ensure that our folders stay up to date, staff are required to regularly archive documents.
Each staff member should create a folder called Archive and then sub-folders as per the folders under filing. Archived files should be filed under the relevant sub-folder by date.
Back up
Describe standard back-up procedures.
Privacy
Describe privacy standards and procedures.
7. Take a screen shot of your folders and files.
You are required to demonstrate that you can file all your records in a logical structure.
Create a folder in your Dropbox account for this purpose.
Ensure that you have an overall folder for your work, as well as sub folders if necessary.
All of the documents you have submitted for this assessment task should be correctly named and filed.
The screen shot should show all the folders and documents.
8. Send an email to the Management Team (your assessor).
Attach the following to your email:
• Communication Plan
• Information Management Policy and Procedures
• Screen shot
9. Review Communication Plan
Hint(copy and paste the above communication plan and then add two more rows to it)
(Template)
| Audience | Key message | Delivery method | Frequency and duration of session (if applicable) | Location |
10. Review the Information Management Policy and Procedures
Hint (copy and paste the above policy and procedure and make some changes in Data storage system or Data Security (in the content you have written there, highlight the changes)
King Edward VII College (template)
Information Management Policy and Procedures
Purpose
Summarise the document’s objectives.
Writing Style
Give a brief description of an acceptable style of writing.
Standard Operating Environment
King Edward VII College’s standard operating environment (SOE) is Microsoft Windows.
Documentation should be produced using Microsoft Office 2011 or higher. This will ensure portability of files and consistency of operation.
Hyperlinks
Describe how hyperlinks work.
Templates
There is no single standard template for documents at King Edward VII College. Writers may use their own formats for documents as long as the following style guide is followed.
Note that all letters sent to external parties must be signed by the owner of King Edward VII College.
Data storage system
Describe the new system and how it should be used.
Data Security
As applies to the data storage system use.
Page Layout
Only A4 paper is to be used for King Edward VII College documents. The page margins must be as follows:
- All margins (left, right, top and bottom) 2.54cm
- Header or footer 1.27cm from margin line.
Headers and footers
Headers are used for all documents of more than one page. They contain the King Edward VII College logo, the title of the document and the title of the current section (if applicable).
Footers are used for all documents (except for letters and emails) and must contain the file name, the date and the page number.
Appearance
The standard font for all King Edward VII College documents is Arial 10pt with 1.15 spacing.
Headings should be bolded with Heading 1 in 14pt and Heading 2 in 12pt.
PowerPoint slides may be developed using any font or size.
Filing
All documents must be filed in the appropriate folder on King Edward VII College’s computer system.
Current folders are:
1. Administration
- Invoicing
- Correspondence
- Purchase orders
2. Marketing
- Flyers
- Special offers
- Customer correspondence
3. Staffing
- Staff files
- Human resources policies and procedures
- Newsletters (file by month)
4. General Policies and Procedures
- Record keeping policies and procedure
- Complaints handling policy and procedures
5. Registers
5.1 Equipment Register
5.2 Complaints and Feedback Register
If there is no relevant folder, staff should create a new folder. Folders must be labelled numerically as above. If there are changes to existing folders the above list should be updated with this policy and procedure and sent to staff.
Archiving folders
To ensure that our folders stay up to date, staff are required to regularly archive documents.
Each staff member should create a folder called Archive and then sub-folders as per the folders under filing. Archived files should be filed under the relevant sub-folder by date.
Back up
Describe standard back-up procedures.
Privacy
Describe privacy standards and procedures.
11. Send an email to the Management Team (your assessor).
The email text should inform the team that you have made the requested changes to the documents and that they should look at the updated version in the Dropbox account.