Unintended Information Technology Adoption

Bowers (2011) asserts that changes in the workplace are naturally bound to create uncertainties, which can be challenging, especially if the changes occur when they were least expected. Michael, Ross, and Shirly Bar-Lev (2007) also share the same sentiment, but consider the challenges as unintended consequences of information technologies. Often, change resistant is among the major challenges facing organizations.

According to Bowers (2011), the team manager should first identify the reasons why HIT change would is necessary. Once the need for change has been identified, it should be communicated to all the stakeholders and alternative sought. Change resistance can be noticed by direct voicing among the informal groups, burnouts, absents, and failure to heed advice from people above. For HIT change to sail through, every member of the team needed to have embraced and owned it in their practice. Bowers (2011), stresses upon Lewinís change model of unfreezing change, unfreezing pr...